If you do not see the card in the upper half, scroll down in the lower half and look for it. The Disk Management window is divided in an upper and lower half. Right click on START and select Disk Management. Do you see the adapter with card in list of drives in Device Manager? If so, on to the next step. Remove the adapter, insert the card and plug the adapter back in. Do the list of disk drives in Device Manager change? If so, the new entry is your adapter. Now plug in the adapter without a card in it. Without the adapter plugged in, right click on START and select Device Manager. Try plugging the reader into a different USB port and definitely a USB port on the computer itself, not a hub or an extension cord.Ģ) The contacts between the adapter and the card, Are the contacts clean?ģ) It could be the electronics in the adapter itself. I suspect it may be the the card reader.ġ) The USB port, both on the reader and computer. Since the camera can write to the card and when you use a USB cable to attach the camera to your computer you can download the images from the card to the computer, I doubt the problem is the card. In the adapter however, the computer does not pick up the connection. It works fine in the camera, and with the camera USB cable images download without problem. It is a 128GB SanDisk Extreme Pro that I have used for a year or 3.
If you have a friend who has the same type of computer, try to see if the card reader works on his computer. It might be the card reader, cable or both. Other times I have to press on the card to unload and reload it to get the computer to recognize it.įrom your description I do not think the problem is the card. When it does, it gives me the drive letter. With my Sony XQD card reader attached to a win 10 laptop, I attach the card reader first to make sure the computer recognizes it. And see if the computer recognizes the card. If the computer does not recognize the card, press on the card to unload it. The drive letter should change if the computer recognizes the card. It should recognize it as a drive with a letter like D or E.
Attach the empty card reader to your computer.
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